For direct connections, tcp port 7070 is used for listening by default. This port is opened when installing anydesk. Login at my.anydesk.com files, create a customized client.
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Additionally, make sure to reinstall anydesk after fixing this if you installed it while they were not correct/synced.
I've been using anydesk regularly for a couple months now, and it's been working very well.
I've been able to stream my desktop at home even in 4k with 'best audio/video. Can't connect to anydesk on win10 if screen is locked? For windows users, start up windows in safe mode or disable (stop) the anydesk service via services.msc, delete the directories, then reenable the service. You need a license for that, of course.
A custom port can be specified in setting using. Anydesk confirmed today that it suffered a recent cyberattack that allowed hackers to gain access to the company's production systems. The person you're trying to connect to has not granted screen capture permission to the anydesk app.